Session Plan-FNSBNK411 Coordinate small business customer portfolios UEE quotes and tenders AHCBUS518 Prepare

quotes and tenders AHCBUS518 Prepare and monitor budgets and financial reports If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

engineering or related environment MEM16008A Interact with computing technology MEM18001C Use hand tools MEM18002B Use power tools/hand held operations MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment MSMOPS101 Make measurements If you require RPL Kits with comprehensive benchmarking

Core units BSBMED301 Interpret and apply medical terminology appropriately CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAHA027 Assist with an allied health program HLTAHA049 Recognise impact of health conditions HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS001 Participate in workplace health and safety Elective units CHCAGE007 Recognise and report risk of falls CHCAGE011 Provide support to people living with dementia CHCCCS002 Assist with movement CHCCCS006 Facilitate individual service planning and delivery CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking

Core units BSBINS309 Maintain business records BSBOPS404 Implement customer service strategies BSBWHS307 Apply knowledge of WHS laws in the workplace CPPSCM3020 Source and extract information from strata plans CPPSCM4009 Access and interpret legislation in strata community management CPPSCM4034 Implement strata community management agreement CPPSCM4040 Develop and monitor maintenance strategies that contribute to asset life cycle CPPSCM4044 Coordinate repair and maintenance of strata community property and facilities CPPSCM4045 Facilitate strata community meetings CPPSCM4047 Implement procurement processes in strata community management CPPSCM4056 Manage conflicts and disputes in strata community management CPPSCM4084 Administer insurance for strata communities CPPSCM4086 Coordinate preparation of strata community budgets CPPSCM4087 Facilitate operation of strata community committees Electives BSBPEF401 Manage personal health and wellbeing BSBTEC403 Apply digital solutions to work processes BSBCMM411 Make presentations BSBOPS401 Coordinate business resources If you require RPL Kits with comprehensive benchmarking

Session Plan-FNSBNK411 Coordinate small business customer portfolios UEE quotes and tenders AHCBUS518 PrepareOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these